RPA tools currently reside at the Peak of Inflated Expectations in the Gartner Hype Cycle for AI, as organizations look for ways to cut costs, link legacy applications and achieve a high ROI.
All technologies go through the. It shows the maturity of emerging technologies.
RPA is at the peak of inflated expectations. Some people may be finding that it is not really meeting the Hype that was sold to them. For eg., it is sold as an easy way to make “bots” but in reality, it is not easy and many times
There are, an RPA initiative can go bad. It is mostly because people look to reinvent the wheel. All these though contribute to the disillusionment before the technology matures and reaches the Plateau of Productivity.
So in short, we are riding the wave. Enjoy the ride!