RPA can be used to automate many business and IT processes. Here are a few more examples:
Customer Onboarding. Creating new customer accounts as well as updating them
Finance & Accounting. Automation of accounts payable and accounts receivable
Human Resources. Automation of Employee onboarding activities, payroll
Access Management. Unlocking accounts, resetting password credentials
Provisioning: Perform server, storage, and network provisioning actions.
Network Support: Monitor and manage LAN, WAN devices, load balancers, firewalls, and other network technologies
Database Administration: Repetitive tasks such as database validation, extending tablespaces, clearing database locks etc.
System Administration: Sysadmin activities including scheduled tasks and intervention using management tools
Backup Management: Monitor backup jobs, run diagnostics, restart jobs or alert support team
Patch Management: Check the patch levels, Schedule, execute and validate patching using tools and scripts.
Daily Checks. Automate all manual system and application checks. Eg. SAP erp daily checks.
Test Automation.
Do you see the wide array of tasks RPA can do? Most of the tasks that a human does at a computer and is well defined, can be automated with RPA. The processes that can be automated are only limited by your imagination.
